Legal
DSA & TAKE IT DOWN compliance
Article 16 notice-and-action
Counterspine implements EU DSA Article 16 notice-and-action mechanisms. Submit illegal-content notices to [email protected]. We confirm receipt within minutes and respond with a reasoned decision typically within 48 hours.
Statement of reasons
We submit a statement of reasons to the EU DSA Transparency Database for every content restriction we apply. Statements include the legal basis, automation involvement, geographic scope, and redress mechanism.
Designated DMCA agent
For U.S. DMCA notices: our designated agent is registered in the U.S. Copyright Office Designated Agent Directory. Email [email protected] or use the form at /dsa/notice.
TAKE IT DOWN Act compliance
For nonconsensual intimate imagery and AI deepfakes covered by the U.S. TAKE IT DOWN Act: email [email protected]. We action valid notices within the 48-hour statutory SLA and apply notice-and-staydown via hash matching.
Out-of-court dispute resolution
If you disagree with a decision, you can escalate via your designated EU member-state Digital Services Coordinator's certified out-of-court dispute settlement bodies. We honor binding decisions from such bodies.
Transparency reporting
Our annual DSA transparency report is published every January and covers: notices received, actions taken, mean response time, complaints handled, and out-of-court settlements.